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Frequently Asked Questions
Delivery and returns
Most of our orders are shipped 24-48 hours from purchase pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 5-7 business days of its ship date.
If you need your item(s) sooner, please contact us. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
Please note all items noted as final sale are not eligible for exchange or return. We accept returns for all orders 14 days after the delivery date. Returns must be manually approved by Customer Service. If you have any questions, please be sure to reach out to contact@lumeyparis.com
Pick up in store
All our items are available in stores. Check our store locator page.
Any question?
If you have any questions, please be sure to reach out to contact@lumeyparis.com. We will be happy to assist you.
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